Scattered signals
- Voicemails, web forms, texts, and referral notes live in different places.
- Follow-up depends on memory, notebooks, or a busy inbox.
- Caregiver applicants are tracked separately from client demand.
For nonmedical home care front offices
Families. Referrals. Caregivers. One organized front office.
CareMano helps home care agencies capture family inquiries, organize referral partners, follow up with caregivers, and keep every next step visible.
Built for nonmedical home care teams that need intake, referrals, hiring, and follow up in one calm front office.
Explore the app screens
The practical shift
From scattered front office to organized next step.
CareMano is designed for the moment when a family, referral partner, or caregiver reaches out and the agency needs to respond clearly.
Visible next steps
- Review inquiry status and assignment; open a record in the app to manage its next step.
- Families, referral partners, and applicants move through clear follow up workflows.
- Owners and coordinators see what needs attention before opportunities go cold.
THE CAREMANO PATHWAY
The CareMano Pathway
The workflow is intentionally simple so agency teams can adopt it without changing how care decisions are made.
Capture every signal
Collect calls, forms, referral notes, and caregiver interest without losing the human context.
Clarify the context
Summarize care need, location, urgency, payer clues, decision maker, schedule preference, and source.
Route to the right next step
Assign the callback, assessment, referral outreach, or applicant follow up to the right owner.
Follow up without forgetting
Keep every family, partner, and caregiver applicant visible until the conversation moves forward.
A LOOK INSIDE CAREMANO
See the front office in context.
See it working: family inquiries and caregiver applicants.
Family inquiries
Review inquiry status and assignment; open a record in the app to manage its next step.
Caregiver applicants
Keep caregiver applicants visible alongside client demand so hiring conversations connect with real service needs.
Why three pipelines
Three pipelines. One front office.
Families, referral partners, and caregivers each move through a different relationship path. CareMano keeps those paths visible without forcing them into one generic sales pipeline.
Family inquiries
- New inquiryDaughter called
- Intake summaryCare need captured
- Assessment neededThursday window
- Follow-up4 PM callback
- Converted clientAgency handoff next
Referral partners
- Hospital contactDischarge planner
- Senior centerMonthly check-in
- Faith communityPastor referral
- Case managerNeeds update
- Next outreachFriday task
Caregiver applicants
- New applicantTacoma lead
- AvailabilityWeekends
- ExperienceDementia care
- ScreeningReference check
- Hiring next stepInterview set
Illustrative workflow · One operating view
Keep each relationship path clear, with a person responsible for the next step.
WHAT CAREMANO DOES AND DOESN’T DO
Clear boundaries. Clear purpose.
CareMano supports the front office work around care delivery. It does not replace clinical systems, scheduling systems, or human judgment.
What CareMano IS
Front-office operating layer
Intake, follow up, referrals, and caregiver applicants organized in one view.
Human-led workflow support
Keeps coordinators and managers in charge of every care decision.
Built for home-care conversations
Designed around real inquiry, referral, and hiring pipelines.
What CareMano is NOT
Not clinical documentation
It is not an EMR, EHR, care-plan charting system, or clinical record.
Not staff replacement
It does not replace your intake coordinator, scheduler, or care manager.
Not a generic chatbot
It is not a general sales CRM or disconnected AI chat widget.
FROM OUR RESOURCE LIBRARY
Tools your front office can use today.
Calculator
Inquiry Value Calculator
Explore an inquiry-value scenario using your own assumptions.
DiagnosticFront Office Diagnostic
Review your visibility across inquiries, referrals, follow up, and hiring.
ChecklistHome Care Intake Checklist
A structured checklist for the first five minutes after a family calls.
PRICING
Simple pricing for growing agencies.
Final pricing may vary during early access based on setup needs, phone/SMS usage, and agency workflow configuration.
Starter
$149/mo
For agencies that need intake capture and basic follow up.
- Website inquiry capture
- Smart intake forms
- Lead dashboard
- Follow-up reminders
- Email notifications
Growth
$299/mo
For agencies that need relationship and referral visibility.
- Everything in Starter
- Referral partner tracker
- Caregiver applicant pipeline
- Follow-up workflows
- Basic reporting
Pro
$599/mo
For agencies that want voice and advanced automation.
- Everything in Growth
- AI voice assistant. planned
- Missed-call text-back. planned
- Call summaries. planned
- SMS follow up. planned
For larger or multi-location agencies
Custom
Quote based on volume, locations, and integration needs.
- Discuss multi-location needs
- Discuss workflow and integration needs
- Discuss setup support
- Discuss technical requirements